Case Study 4: ERP Advisory – Smart City (Qatar)

The client, a government-backed smart city program in Qatar, needed to evaluate ERP solutions to support HR, finance, citizen services, and procurement. With multiple departments operating in silos, the challenge was aligning business needs with modern ERP capabilities, vendor maturity, and localization readiness.

The Challenge

The client, a government-backed smart city program in Qatar, needed to evaluate ERP solutions to support HR, finance, citizen services, and procurement. With multiple departments operating in silos, the challenge was aligning business needs with modern ERP capabilities, vendor maturity, and localization readiness.

Industry:
Healthcare & Life Sciences
Location:
Sultanat of Oman

The Solution

Wolken Connect was brought in as an independent ERP advisory partner. Our team conducted:

  • Business process mapping across 6 departments
  • Fit-gap analysis comparing 4 major ERP platforms
  • Vendor evaluation matrix with scoring criteria
  • Roadmap definition for phased implementation
  • Budgeting and resourcing plan aligned to public sector timelines

We also provided high-level architectural recommendations based on cloud vs. on-premise feasibility and local compliance.

In Their Words

“Wolken Connect gave us clarity, neutrality, and deep ERP expertise. Their strategic input helped us move forward with confidence, and their deliverables became our ERP transformation playbook.”
— Director of Digital Projects, Smart City Authority – Qatar

Case Study 3: Oracle ERP for Retail – UAE
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Case Study 5: Managed Services – Healthcare (Oman)